Journal Article
Published articles related to CRP

Case Outcomes in a Communication and-Resolution Program in New York Hospitals

Decription

Communication and Resolution Programs (CRPs) investigate and and communicate about events not caused by substandard care. CRPs were quite successful in handling such events, but less consistent in offering compensation in cases involving substandard care.

Citation

Mello, M. M., Greenberg, Y., Senecal, S. K., & Cohn, J. S. (2016). Case Outcomes in a Communication‐and‐Resolution Program in New York Hospitals. Health Services Research, 51(Suppl Suppl 3), 2583–2599. https://doi.org/10.1111/1475-6773.12594

Types

Journal Article

Topics

CRP Implementation