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Reference to primary CRP related organization (e.g. CAI website)
The Beryl Institute


The Beryl Institute is a community of practice with the goals of improving patient care and experience though teamwork and share values. The institute define patient experience as the sum of all interactions, influenced by an institution’s culture, that impact patient perceptions of healthcare. Among the Beryl Institute’s various goals to improve patient experience and care, they are committed to prioritizing patients, families, and care providers first; emphasizing the importance of the entire healthcare team; and engaging a variety of perceptions and voices from various sectors.



About The Beryl Institute - The Beryl Institute - Improving the Patient Experience. (n.d.). Retrieved April 17, 2019, from


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