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Marx discusses uses a legal viewpoint to discuss how to be more tolerant of errors in the workplace, while also holding people accountable for their mistakes. He outlines four important behavior concepts, and how they can be applied to the healthcare system to decrease risk of adverse events and increase accountability: malpractice, understanding violations, ignorance, and mishaps.


Patient Safety and the “Just Culture”: A Primer for Health Care Executives. | AHRQ Patient Safety Network. (n.d.). Retrieved April 11, 2019, from


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