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Decription

Even when patients receive appropriate treatment and everything is done right, an adverse event or complication can occur. Coverys’ Just-In-Time videos provide an overview of the principles and best practices of disclosure to help healthcare providers effectively communicate with patients following an adverse event. This 19-minute video is the second part of a two-part series. It outlines how to conduct the disclosure discussion, including: 1) How to begin the discussion; 2) What to say during the discussion; and 3) How to close the discussion

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Watch the video here.

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