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Presentation/Webinar
Recorded webinars and presentations
CAI Webinar – Two Sides of the Coin: A Patient/Provider Dyad Explore Diagnostic Error and the Benefits of CRP

Decription

Webinar Date: April 15, 2021

Presenters:

  • Suz Schrandt, JD,  Senior Patient Engagement Advisor, Society to Improve Diagnosis in Medicine; Founder, CEO, & Chief Patient Advocate at ExPPect
  • Eric J. Thomas, MD, MPH Associate Dean for Healthcare Quality, McGovern Medical School, University of Texas Health Science Center at Houston; Board President, Collaborative for Accountability and Improvement

Objectives:

  • Understand the individual and system factors that can cause diagnostic errors
  • Explore the benefits of a CRP response following a diagnostic error
  • Examine the consequences of a poor response to a diagnostic error
  • Understand the importance of engaging, listening, and learning from patients and families following diagnostic errors
Materials

Presentation slides can be viewed here.

The accompanying resource guide to enhance the learnings from this session can be found here.

The recorded webinar is available on the CAI YouTube channel.

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