Resources associated with CAI Learning CommunityPresentation/Webinar
Recorded webinars and presentationsVideo
CRP related video, movieCAI Webinar: Mitigating the Toll of Medical Errors on Clinicians
Resources associated with CAI Learning Community
Recorded webinars and presentations
CRP related video, movie
Mitigating the Toll of Medical Errors on Clinicians by Jo Shapiro, MD, FACS
Webinar Date: October 31, 2019
As a clinician, being involved in adverse events can have devastating emotional consequences. How we react to these events – as individuals, colleagues and organizations – has a major effect on our organizational culture of psychological safety, provider wellbeing, disclosure and reporting, and patient safety. Dr. Shapiro’s presentation will detail these effects and address the unique role that frontline physicians can play in supporting one another after adverse events. She will describe the peer support program developed at Brigham and Women’s Hospital and adopted by dozens of healthcare organizations. She will describe the building blocks of a creating and sustaining a peer support program, including providing the participants with the rationale to bring to leadership in advocating for peer support program resources.
- Identify the emotional impact of adverse events on clinicians
- Recognize the impact this has on a culture of psychological safety, provider wellbeing, disclosure and reporting, and patient safety.
- Provide a rationale to leadership for developing a peer support program
- Delineate the foundational aspects of a peer support program