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Recorded webinars and presentations
CAI Webinar – Lessons Learned from CRP Cases Gone Wrong

Decription

Webinar Date: June 17, 2021

Presenters: Jonathan D. Stewart, JD, MS, RN-BC, CPHRM

Jonathan is a Senior Director of Risk Management and Patient Safety at BETA Healthcare Group, where he serves as a consultant to hospitals, health care facilities and medical groups. His current professional focus includes helping health care organizations operationalize communication and resolution programs, particularly the investigation and analysis of patient harm events.

Objectives:

  • Identify conflicting notions of success and failure regarding CRPs
  • Discuss the relationship between incomplete CRP implementation and irregular application of CRPs
  • Describe lessons learned from unsuccessful applications of CRPs to individual events
Materials

Presentation slides can be viewed here.

The accompanying resource guide to enhance the learnings from this session can be found here.

The recorded webinar is available on the CAI YouTube channel.

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