Journal Article
Published articles related to CRP

Tool/Toolkit
CRP resource or tool (e.g. CANDOR)

Disclosure Coaching: An Ask-Tell-Ask Model to Support Clinicians in Disclosure Conversations

Decription

Despite the obvious need for open conversations with patients and their families following an adverse event, many organizations still lack the structure to support providers during this difficult time. In many cases, clinicians who have to disclose errors to patients and families fail due to lack of provider education and training, lack of confidence, fears of litigation and emotional distress.

The Ask-Tell-Ask Model focuses on successful disclosure coaching conversations. It includes:

1. Case Scenario
2. Key elements
3. Practical step-by-step strategies for disclosure coaching
4. Pedagogical model using the “Ask-Tell-Ask” approach
5. Organizational considerations for establishing a coaching program

Types

Journal Article, Tool/Toolkit

Topics

Adverse Events & Analysis, CRP Education & Training, CRP General, Open Communication, Patient & Family Care, Patient & Family Engagement, Resolution, Transparency, Accountability & Just Culture

Attributes

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