CRP resource or tool (e.g. CANDOR)Early Discussion & Resolution (EDR) Conversation Guidance
CRP resource or tool (e.g. CANDOR)
Early Discussion & Resolution (EDR) Conversation Guidance from Oregon Patient Safety Commission offers general guidance that can serve as a foundation in initiating conversations and follow ups.
An adverse event can gravely affect both patients and their families and providers. Having a conversation between healthcare providers and patients about the incident can bring resolution and closure.
Goals of EDR from Oregon Patient Safety Commission:
- Prevent an unfortunate situation from escalating
- Restore the keystone of healthcare—the provider-patient relationship
- Bring greater peace of mind to everyone
- Learn from events to improve patient safety