CAI Webinar: Beyond Human Touch: Ethical and Practical Aspects of AI-Driven Empathy in Healthcare


January 18, 2024

Join Bruce Lambert, PhD, professor in the Department of Communication Studies at Northwestern University, on January 18th, 2024 for an engaging webinar on the Ethical and Practical Aspects of AI-Driven Empathy in Healthcare.

Register Here.

Learning Objectives:

At the end of this presentation, the learner will be able to:

  1. Describe the role and capabilities of AI in empathetic interactions in healthcare: Participants will learn about the current state of AI in replicating empathetic responses, including the mechanisms through which AI mimics empathy and its effectiveness compared to human empathy.
  2. Weigh competing ethical implications of AI-generated empathy in healthcare: Attendees will gain insights into the ethical considerations involved in using AI for empathetic purposes in healthcare contexts, focusing on issues of transparency, authenticity, and the balance between practical benefits and ethical responsibilities.
  3. Critically evaluate the impact and future directions of AI in empathy: The audience will be encouraged to critically evaluate the potential impacts of AI on the future of empathetic interactions in healthcare and other professional settings, considering both the opportunities and challenges presented by AI integration.

Speaker Bio:

Dr. Lambert received his Ph.D. in Speech Communication from the University of Illinois at Urbana-Champaign. He is Professor in the Department of Communication Studies and in the Department of Medical Social Sciences (by courtesy) at Northwestern University. He is an Adjunct Professor in the Department of Pharmacy Systems, Outcomes, and Policy at the University of Illinois at Chicago. His research focuses on health communication, clinical informatics, patient and medication safety, and medical liability reform. He is also President of BLL Consulting, Inc. a firm that solves problems involving health, communication, and technology. He blogs about communication at howcommunicationworks.com.

Northwestern page.

Google Scholar page.

LinkedIn

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How Communication Works YouTube Channel

Email: brucelamb@gmail.com

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