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Reference to primary CRP related organization (e.g. CAI website)MACRMI
Reference to primary CRP related organization (e.g. CAI website)
Decription
The Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI) created the Communication, Apology, and Resolution (CARe) Approach. This strategy aims to further patient safety by fostering honest communication, apologies, and just compensation in adverse situations. MACRMI partners with patient advocacy organizations to to teach health insurers and hospitals about this strategy.
Citation
MACRMI :: Massachusetts Alliance for Communication and Resolution following Medical Injury. (n.d.). Retrieved April 8, 2019, from http://www.macrmi.info/#sthash.QQwz41lj.FVY3PH5l.dpbs