Presentation/Webinar
Recorded webinars and presentations

CAI Webinar – Implementing a Clinician and Staff Peer Support Program

Decription

Jackie Ewuoso, MPH, PMP is a Senior Program Manager at the Betsy Lehman Center for Patient Safety where she manages peer support programs and other patient safety initiatives. She has several years of experience in community health addressing social determinants of health and working in chronic disease prevention. Before coming to the Betsy Lehman Center, Jackie was a public health prevention specialist at the Worcester Division of Public Health and the Central Massachusetts Public Health Alliance. In this position, she managed community health grants aimed at addressing chronic diseases by increasing access to healthy food and opportunities for physical activity. She coordinated projects and initiatives focused on policy, systems, and environmental change as a way to increase healthy eating and active living in the city of Worcester and six surrounding towns. Jackie holds a Master’s in Public Health from Boston University and a Bachelor of Arts in Psychology from the University of Ill

Linda Kenney, the Director of Peer Support Programs at the Betsy Lehman Center for Patient Safety, has had a personal experience with a near-fatal medical event many years ago. Linda identified the need for support services in cases of adverse medical events and outlined an agenda for change. For more than twenty years, she has been encouraging organizations to tackle the challenges that impair effective communication, apology, and support programs for patients, families, and clinicians following medical errors and unanticipated outcomes. Linda serves as a patient representative on numerous task forces and is on the board of the Massachusetts Coalition for the Prevention of Medical Errors.

Types

Presentation/Webinar

Key Words

peer support program