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CAI Webinar: Adverse Event Communication and Diverse Patients

Decription

Webinar Date: October 22, 2020

Dr. Urmimala Sarkar discusses healthcare disparities and specific challenges to adverse event communication among diverse populations within the CANDOR process.

Presenter: Urmimala Sarkar MD, MPH, Professor of Medicine at UCSF in the Division of General Internal Medicine, Associate Director of the UCSF Center for Vulnerable Populations, and primary care physician at Zuckerberg San Francisco General Hospital’s Richard H. Fine People’s Clinic

Objectives: 

  • Examine disparities in healthcare and which populations are more likely to experience lower quality healthcare and adverse events
  • Delineate how low-income, limited literacy, racially/ethnically diverse populations may experience the response to adverse events differently
  • Characterize specific challenges for adverse event communication among diverse populations
  • Identify best practices from lived experience among risk management professionals for communicating across differences in the aftermath of adverse events
Materials

The Adverse Event Communication and Diverse Patients presentation slides are available here. The recorded webinar can be viewed on our YouTube Channel here.