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Presentation/Webinar
Recorded webinars and presentations
CAI Webinar – The Good, The Bad, and The Ugly: Patient Experiences with CRPs

Decription

Webinar Date: October 21,2021

Moderator

  • Carole Hemmelgarn, MS, MS

Speaker Panel

  • Jack and Teresa Gentry
  • Naomi Kirtner and Jeff Goldenberg, MD

Learning Objectives

  • Understand what elements are important for patients and families to hear after medical harm
  • Compare and contrast patient experiences with and without a Communication and Resolution Program (CRP) following harm
  • Explain the importance of a highly reliable CRP for patients and families
Materials

The accompanying resource guide to enhance the learnings from this session can be found here.

The recorded webinar is available on the CAI YouTube channel.

Types