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Journal Article
Published articles related to CRPEnsuring successful implementation of communication-and-resolution programmes
Published articles related to CRP
Decription
Many organizations have struggled to implement CRP models smoothly. The study looks at factors that accounts for the success of two Massachusetts hospital system in implementing a CRP with high conformity to protocol without raising liability costs. Identified factors include: support of top institutional leaders, heavy investments in educating physicians about the programme, active cultivation of the relationship between hospital risk managers.