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Journal Article
Published articles related to CRPPsychological Safety and Error Reporting Within Veterans hospitals
Published articles related to CRP
Decription
Previous studies suggest that psychologically safe workplaces foster a feeling of comfort among employees, allowing them to feel comfortable with taking risks, such as identifying mistakes in the workplace. In this study, researchers analyzed the levels of psychological safety in Veterans Health Administration (VHA) hospitals, and studied its relationship to employees’ comfort in disclosing medical mistakes. Researchers found that only a minority of workers were uncomfortable in admitting mistakes, and their discomfort was due to fear of retaliation.
Citation
Derickson, R., Fishman, J., Osatuke, K., Teclaw, R., & Ramsel, D. (2015). Psychological safety and error reporting within Veterans Health Administration hospitals. Journal of Patient Safety, 11(1), 60–66. https://doi.org/10.1097/PTS.0000000000000082