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The Institute for Healthcare Improvement (IHI) is an organization that aims to improve healthcare systems worldwide. The IHI published Safety is Personal: Partnering with Patients an Families for the Safest Care, a report on patient safety and quality. This report provides specific action steps for healthcare providers and policy makers to establish patient and family engagement in various dimensions of healthcare.



Institute for Healthcare Improvement: Safety Is Personal: Partnering with Patients and Families for the Safest Care. (n.d.). Retrieved April 15, 2019, from


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