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COPIC Insurance: 3Rs Program – Recognize, Respond, and Resolve

Decription

COPIC Insurance Company’s Communication and Resolution program.

From the website:

“When a patient experiences an unexpected medical outcome, they expect honest, open communication and sincere concern from his or her provider about the situation (including an apology when appropriate). In addition, a discussion of the steps that will be taken to prevent reoccurrence of the incident is appropriate in certain situations.

The goals of the 3Rs® Program—to maintain the physician-patient relationship, facilitate open and honest communication and disclosure, and reimburse the patient for related out-of-pocket medical expenses—have remained steadfast throughout the past eleven years.”

COPIC provides medical professional liability insurance.