Description

Changes to care resulting from the global pandemic have had a dramatic impact on patients and their caregivers, health systems, and medical professional liability (MPL) companies. Join a panel of experts to hear about how healthcare has evolved and the communications concerns resulting from, among other things, the explosive growth of telemedicine and delays in diagnoses and treatment due to COVID-19 shutdowns. Panelists will discuss ways to address these challenges using early disclosure efforts—both formal and informal—as well as ways to offer support for patients and their caregivers as they navigate the high-pressure healthcare environment in which they find themselves.

Presenters

• Barbara Pelletreau, RN, MPH, Senior Vice President, Patient Safety, CommonSpirit Health
• Leilani Schweitzer, PEARL Patient Liaison, Stanford Healthcare
• Mike Severyn, Regional Vice President-Claims, ProAssurance

Moderator

• Michael C. Stinson, JM, Vice President of Government Relations & Public Policy, MPL Association