Leadership

We have assembled national and international CRP pioneers and respected thought leaders who can guide and participate in the activities of the Collaborative.

Board of Directors

Jeffrey Catalano, JD

Jeffrey Catalano, JD

Partner, Todd & Weld LLP

Jeffrey N. Catalano is a partner at Todd & Weld LLP in Boston, where he represents victims of catastrophic injuries in medical negligence and other personal injury cases. Deeply committed to health care safety, Mr. Catalano serves on a number of patient safety organizations, including the Massachusetts Alliance for Communication and Resolution Following Medical Injury (MACRMI). Mr. Catalano, a former president of the Massachusetts Bar Association, regularly speaks and writes on disclosure and transparency following medical injuries locally and nationally.

Cheryl M. De Kleine, Esq

Cheryl M. De Kleine, Esq

Board Past President, Collaborative for Accountability and Improvement | Associate Vice President Claims, Litigation and Clinical Risk Management, Ascension Care Management

Cheryl De Kleine, Esq., serves as the Associate Vice President of Claims, Litigation and Clinical Risk Management at Ascension. Ms. De Kleine has dedicated more than 20 plus years of her career working exclusively with healthcare providers and facilities in multiple states.

Heidi Steeves, MHA

Heidi Steeves, MHA

Board Treasurer, Collaborative for Accountability and Improvement | Executive Director, Oregon Patient Safety Commission

Heidi Steeves, MHA, CPHQ, is the Executive Director for the Oregon Patient Safety Commission. Driven by a passion for improving healthcare, she has over a dozen years of experience leading at health-related companies and organizations across the United States. Her diverse background in operations, finance, and leadership includes experience leading as the Senior Director for Ambulatory Quality and Patient Safety at Kaiser Permanente, where she worked the past nine years, including several roles in Specialty Care Operations. She is currently on the Foundation Board of Directors at Albertina Kerr and is a guest lecturer at her alma mater, Cornell University.

Carole Hemmelgarn, MS, MS

Carole Hemmelgarn, MS, MS

Board Secretary, Collaborative for Accountability and Improvement | Patient Advocate

Carole Hemmelgarn, MS,MS has worked in healthcare for over 30 years. She is an adjunct professor at Georgetown University and the University of Illinois Chicago where she teaches patient safety in their Master’s programs. Her area of focus is in Communication and Resolution Programs, storytelling in healthcare, and the aftermath endured by providers, patients and families when medical harm transpires.

Allen B. Kachalia, MD, JD

Allen B. Kachalia, MD, JD

Board President-Elect, Collaborative for Accountability and Improvement | Director, Armstrong Institute for Patient Safety and Quality Senior Vice President of Patient Safety and Quality, Johns Hopkins Medicine

Allen Kachalia, M.D., J.D., is the senior vice president of patient safety and quality for Johns Hopkins Medicine and director of the Armstrong Institute for Patient Safety and Quality. With nearly 20 years in medicine, Dr. Kachalia has focused on eliminating preventable harm, improving patient outcomes and patient experience, and curbing waste in health care delivery. His research background in legal issues in medicine and how they relate to the quality and safety of patient care contributes to these overarching goals.

Julie Morath, RN, MS, CPPS

Julie Morath, RN, MS, CPPS

President & CEO Emeritus, California Hospital Quality Institute

Julie Morath has over three decades experience as a healthcare executive, following her work as a registered and advanced practice nurse , specializing in psychiatry and mental health. She has held C-suite positions as Chief Nursing Officer and VP of Clinical Services, Chief Operating Officer and Chief Quality and Patient Safety Officer at major US health systems, including serving as President and CEO for the development of the Hospital Quality Institute of California.

Dahlia Mak, MHA

Dahlia Mak, MHA

Managing Director, Health Care Consulting, Lean Health Care Practice, Moss Adams

Dahlia Mak has been in the health care industry for more than 20 years, specializing in lean application in health care. After many years in hospital administration, she now serves as a Managing Director in the Lean Health Care Practice at Moss Adams, guiding health care systems across the country with her expertise in quality and patient safety, process improvement and strategic planning. Health care quality and patient safety have been focused areas of interest for Dahlia personally and professionally. In 2013, the urgent need for patient safety improvements hit home with the sudden death of her brother from a misdiagnosed medical condition and a distressing process of communication and resolution that followed. Dahlia has committed to sharing her perspective and skills in lean methodology in service to patient safety and quality, with the aim of ensuring that other patients and families need not suffer the loss her family experienced.

Marcia Rhodes

Marcia Rhodes

Director, Health Sciences & UW Medicine Risk Management Manager, UW Medicine CQIP

Marcia Rhodes is Director of Health Sciences & UW Medicine Risk Management at the University of Washington. Ms. Rhodes is a graduate of the Indiana University of Pennsylvania College of Arts & Sciences. Her work experience prior to becoming a risk management professional includes professional liability claims management and insurance brokerage services dedicated to healthcare entities. She joined the University of Washington in 2000 and has lead clinical healthcare risk management programs for over 20 years.

Leilani Schweitzer

Leilani Schweitzer

PEARL Patient Liaison, Stanford Health Care

Since 2011, Leilani has worked on Stanford’s efforts to be transparent and learn after unexpected medical outcomes. She uses her own experience to navigate between the often insular, legal and administrative sides of medical error; and the intricate, emotional side of the patient and family experience.

Michael J. Severyn, Esq.

Michael J. Severyn, Esq.

Regional Vice President-Claims, ProAssurance Companies

Michael J. Severyn, Esq. is regional vice president of Claims at ProAssurance. He has worked at ProAssurance for 23 years and has directly managed and supervised thousands of medical malpractice claims files; more than 1,300 of those cases have gone through jury trials. Prior to joining ProAssurance, Mr. Severyn worked as an attorney in private practice defending MPL claims brought against hospitals, physicians, chiropractors, podiatrists, and nursing homes. He also has experience defending workers compensation and personal injury cases. Mr. Severyn has been an active member of the State Bar of Michigan continually since 1990.

Michael C. Stinson, JM

Michael C. Stinson, JM

Vice President of Government Relations & Public Policy, Medical Professional Liability Association

Mike Stinson is Vice President of Government Relations & Public Policy for the Medical Professional Liability Association. He received a Juris Master from George Mason University School of Law and an undergraduate degree in business administration from the University of New Hampshire Wittemore School of Business and Economics. Mike co-chairs CAI’s Policy & Advocacy Committee.

Kyle Sweet, JD

Kyle Sweet, JD

Partner, Sweet Law Firm

Kyle Sweet is an Oklahoma-based defense lawyer represents healthcare providers in catastrophic injury cases around the United States. Kyle teaches in medical schools, dental schools and teaches seminars regularly to healthcare providers on how to avoid litigation by improving quality of care through more effective communication. Kyle is proud to serve on the CAI and looks forward to helping make Communication Resolution Programs the industry standard.

Eric J. Thomas, MD, MPH

Eric J. Thomas, MD, MPH

Board President, Collaborative for Accountability and Improvement | Associate Dean for Healthcare Quality, McGovern Medical School, University of Texas Health Science Center at Houston

Eric J. Thomas, M.D., M.P.H. is a Professor of Medicine and Associate Dean for Healthcare Quality at the McGovern Medical School at The University of Texas Health Science Center at Houston. He also directs the UT Houston-Memorial Hermann Center for Healthcare Quality and Safety. Since 1992 he has conducted research on patient safety and his work was heavily cited in the Institute of Medicine’s reports To Err is Human (2000), and Improving Diagnosis in Health Care (2015). Dr. Thomas’ current research focuses on topics such as diagnostic errors, measuring safety culture, and engaging families and frontline clinicians in detecting harm and improving patient safety.

UW Medicine Oversight Committee

Barbara Jung, MD

Barbara Jung, MD

Chair, Department of Medicine, University of Washington

Barbara is currently the new chair of Medicine at the University of Washington, Department of Medicine.

Dr. Jung received her medical degree with thesis in 1996 from the Ludwig-Maximilians University in Munich, Germany. After a postdoctoral fellowship at the Sidney Kimmel Cancer Center in San Diego, she completed a residency in internal medicine and fellowship in gastroenterology at UC San Diego.

She has a strong track record of teaching and mentoring students, residents, and fellows and is currently a faculty mentor for longitudinal career advising to first year medical students.

Timothy H. Dellit, MD

Timothy H. Dellit, MD

Chief Medical Officer, UW Medicine

Timothy Dellit, M.D., is a board-certified physician and UW professor of Medicine and Infectious Diseases. He is also UW Medicine chief medical officer and president of UW Physicians practice group.

Dr. Dellit is an expert in general infectious diseases and the prevention of healthcare-associated infections. By incorporating patients’ perspectives and goals, he strives to create an active partnership that improves patients’ care and understanding.

Elizabeth A. Leedom, JD

Elizabeth A. Leedom, JD

Director, Bennett Bigelow and Leedom PS

Liz is an experienced trial lawyer who has represented hospitals, physicians and other providers in medical malpractice cases for over 33 years and has tried over 65 malpractice cases to verdict. She has special expertise on cases involving obstetrics, neurosurgery, anesthesia and emergency medicine. She is regularly selected to the “Super Lawyers”, “Top 50 Women Lawyers”, and Best Lawyers®lists.

Marcia Rhodes

Marcia Rhodes

Director, Health Sciences & UW Medicine Risk Management Manager, UW Medicine CQIP

Marcia Rhodes is Director of Health Sciences & UW Medicine Risk Management at the University of Washington. Ms. Rhodes is a graduate of the Indiana University of Pennsylvania College of Arts & Sciences. Her work experience prior to becoming a risk management professional includes professional liability claims management and insurance brokerage services dedicated to healthcare entities. She joined the University of Washington in 2000 and has lead clinical healthcare risk management programs for over 20 years.

Jane Yung

Jane Yung

Executive Compliance & Risk Officer, University of Washington

Jane Yung is the Executive Compliance and Risk Officer for the University of Washington, overseeing management of a variety of claims and lawsuits; the risk financing and consulting operations; the University’s captive insurance company; and compliance services, which includes the internal investigation and resolution office. Jane previously served for 14 years as an attorney for the University at the Attorney General’s Office and team leader of the healthcare practice, and for two years at UW Medicine. She is currently President of the Washington State Society of Healthcare Attorneys (WSSHA) and Co-Editor-in-Chief of the Washington Health Law Manual 4th Edition.

We thank our past Board members for their contributions to our mission

  • Brian Atchinson

    President and CEO, MPL Association

  • Richard Boothman, JD

    Owner and Principal, Boothman Consulting

  • Jeffery Driver, Esq.

    Principal and Chief Consultant, Soteria Risk Works

  • Linda Kenney

    Director of Peer Support Programs, Betsy Lehman Center

  • Timothy McDonald, MD, JD

    Chief Patient Safety and Risk Officer, RLDatix

  • Kenneth Sands, MD, MPH

    Chief Epidemiologist and Patient Safety Officer, HCA

Staff

Thomas H. Gallagher, MD

Thomas H. Gallagher, MD

Executive Director

Thomas H. Gallagher, M.D., is a general internist who is Professor in the Department of Medicine at the University of Washington, where he is Associate Chair for Patient Care Quality, Safety, and Value. He is also a Professor in the Department of Bioethics and Humanities. He also is Executive Director of the Collaborative for Accountability and Improvement, an organization dedicated to advancing the spread of Communication and Resolution Programs (www.communicationandresolution.org). Dr. Gallagher’s research addresses the interfaces between healthcare quality, communication, and transparency.

Dr. Gallagher received his medical degree from Harvard University, Cambridge, Massachusetts, completed his residency in Internal Medicine at Barnes Hospital, Washington University, St. Louis, and completed a fellowship in the Robert Wood Johnson Clinical Scholars Program, UCSF.

Paulina Osinska, MPH

Paulina Osinska, MPH

Program Manager

Paulina Osinska has served as the manager for the Collaborative for Accountability and Improvement since 2015. She received an MPH in Health Policy Administration from the University of Illinois at Chicago and has a background in research and quality improvement.

Karen Brigham, JD, MPH

Karen Brigham, JD, MPH

Project Coordinator

Karen has a public policy and health services research background. Before joining the University of Washington, she worked for Assistance Publique-Hôpitaux de Paris, the teaching hospital consortium in Paris.

Nicole Moore, MPH

Nicole Moore, MPH

Continuing Education Coordinator

Nicole joined the Collaborative for Accountability and Improvement following the completion of her MPH from the Community-Oriented Public Health Practice program at the University of Washington. She also has a background in healthcare communication and marketing.