Tools and Resources[ Show all or clear results ]



This study analyzed if a communication-and-resolution program (CRP) was effective in lowering adverse events among patients with chest pain, as well as lowering medical costs. The study concluded that the implementation of the CRP was efficient, since it helped increase the number of chest pain diagnoses as well as significantly reduced associated health costs.


Helmchen, L. A., Lambert, B. L., & McDonald, T. B. (2016). Changes in Physician Practice Patterns after Implementation of a Communication-and-Resolution Program. Health Services Research, 51(S3), 2516–2536.