Preventing and Responding to Diagnostic Errors: Transparency, Accountability, and Learning
April 14, 2021 –
Diagnostic errors affect an estimated 12 million Americans each year and likely cause more harm than all other medical errors combined. An analysis of Constellation malpractice claims reveals that diagnostic errors are frequent, costly and preventable.
Learn about how Constellations Mutual's collaboration with industry experts will offers additional tools and resources to help organizations improve diagnosis and respond better to harm events on Wednesday April 14, 2021 at 10:00AM PDT.
- Recognize that diagnostic errors cause substantial preventable harm and unintentional ripples of hurt.
- Explore how the core skills of transparent communication and accountability can both improve diagnosis and respond effectively to diagnostic errors.
- Describe the essential elements of a Communication and Resolution Program (CRP) such as HEAL® and the factors that make CRPs successful.
Laurie Drill-Mellum, MD, MPH, Constellation Chief Medical Officer
Thomas H. Gallagher, MD, University of Washington, Professor and Associate Chair, Department of Medicine; Professor, Department of Bioethics and Humanities; Director, UW Medicine Center for Scholarship in Patient Care Quality and Safety