Training Opportunities

Our core trainings provide healthcare leaders and providers with the skills to launch a CRP in their institution.

We offer trainings throughout the year. Our faculty are the creators and early adopters of CRPs. They bring a combination of intellectual rigor and on-the-ground experience to assist healthcare institutions in successfully adopting CRPs.

  • CRP 101: A one- to two-hour webinar designed to introduce the CRP concept to interested clinicians, healthcare organizations, and liability insurers.
  • CRP Leader Retreat: A two-day intensive, simulation-based training designed to provide organizational teams with an in-depth understanding of the key elements of a CRP and a process for making an informed decision to launch a CRP.

Upcoming Events

The 6th Annual Communication, Apology, and Resolution Forum

Hosted by the Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI)

Tuesday, May 15, 2018

10 a.m. – 2:30 p.m.

Massachusetts Medical Society, 860 Winter Street, Waltham, MA

From our experience implementing the CARe process, we know that watching how others work is one of the best ways to learn. So, this year, MACRMI members will model the delivery of the CARe framework as they present a simulation of the CARe process after an adverse event, along with implementation background and guidance.  Attendees are encouraged to participate in moderated discussion panels following each part of the simulation.

Rick Boothman, JD, Chief Risk Officer at the University of Michigan Health System will also give a reflection on his experience with CRPs, the latest advances, and expectations for the future.
Lunch will be served while we share our latest published data on CARe programs in Massachusetts. MACRMI members will remain available for continued discussions to provide more information about MACRMI and CARe implementation. Please join us for our highly interactive and informative annual event!

Registration opens in March. Save the date now!

Upcoming Trainings

We post upcoming trainings on this page. If none are listed, check back regularly. If you are interested in having us lead a core training specifically at your institution or with a select group of institutions, please contact us.