Training Opportunities

Our core trainings provide healthcare leaders and providers with the skills to launch a CRP in their institution.

We offer trainings throughout the year. Our faculty are the creators and early adopters of CRPs. They bring a combination of intellectual rigor and on-the-ground experience to assist healthcare institutions in successfully adopting CRPs.

  • CRP 101: A one- to two-hour webinar designed to introduce the CRP concept to interested clinicians, healthcare organizations, and liability insurers.
  • CRP Leader Retreat: A two-day intensive, simulation-based training designed to provide organizational teams with an in-depth understanding of the key elements of a CRP and a process for making an informed decision to launch a CRP.

Upcoming Events

The 16th Annual Northwest Patient Safety Conference

Hosted by the Foundation for Health Care Quality

Tuesday, May 1, 2018

Hilton Seattle Airport

The Washington Patient Safety Coalition invites students and others from the medical academic community to attend our upcoming Northwest Patient Safety Conference on May 1 at the Hilton Seattle Airport, with a special deeply discounted rate of $35 offered to students. For someone looking to build their medical career in the northwest, the conference offers the benefit of networking with the healthcare community who unites each year for this interactive one-day event, learning from industry thought leaders, and filling in common curriculum gaps in areas of patient safety. Topics covered this year include health IT, mindfulness, just culture, laughter as medicine, opioids and pain management, communication and resolution, health advocacy, care for the caregiver, burnout prevention, and more. Those in MHA and MPH programs, pre-med and medical students, and residents are encouraged to attend. Register and find more information at the event site. Students should be sure to select ‘student’ from the registration menu to receive the discounted rate.

Presenting this year’s theme: Propelling Patient Safety Into the Future. At a time when the healthcare landscape is rapidly changing, the value of the patient experience must not be lost. This unique event will unite medical professionals, patients, and students for a day of learning around this theme. All those concerned with embracing modern healthcare innovations while maintaining the sacredness of the patient experience are invited to join for a day of networking with a likeminded audience and engaging in sessions with industry thought leaders.

Morning Keynote | Michelle Mello, PhD, JD: Insights from Patients: The Future of Communication & Resolution
Afternoon Plenary | Room CircusLaughter as Medicine: The Benefit of Therapeutic Medical Clowning
Closing Session | Mindfulness NorthwestMindfulness & Patient Safety: Stress Resilience and Burnout Prevention for Healthcare Professionals
Engaging, interactive morning and afternoon sessions with industry thought leaders related to this year’s theme
Poster (and patient art!) gallery featuring patient safety efforts in local care settings and art by patients
Annual ceremony of Qualis Health Awards for Excellence in Healthcare Quality
+ Continental breakfast and plated lunch
+ Eligibility for 6 CNE/CPHQ credits
See the full agenda here

The 6th Annual Communication, Apology, and Resolution Forum

Hosted by the Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI)

Tuesday, May 15, 2018

10 a.m. – 2:30 p.m.

Massachusetts Medical Society, 860 Winter Street, Waltham, MA

From our experience implementing the CARe process, we know that watching how others work is one of the best ways to learn. So, this year, MACRMI members will model the delivery of the CARe framework as they present a simulation of the CARe process after an adverse event, along with implementation background and guidance.  Attendees are encouraged to participate in moderated discussion panels following each part of the simulation.

Rick Boothman, JD, Chief Risk Officer at the University of Michigan Health System will also give a reflection on his experience with CRPs, the latest advances, and expectations for the future.
Lunch will be served while we share our latest published data on CARe programs in Massachusetts. MACRMI members will remain available for continued discussions to provide more information about MACRMI and CARe implementation. Please join us for our highly interactive and informative annual event!

This program is FREE and designated for CME & Nursing Credit (details below).

Register online: by May 4th. 

An agenda can be found here.  Registration is first come, first served. For more information, please contact Melinda Van Niel at or visit our website at

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Massachusetts Medical Society and the Massachusetts Alliance for Communication and Resolution Following Medical Injury.  The Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Massachusetts Medical Society designates this live activity for a maximum of 3.75 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.
2.75 credits meet the criteria of the Massachusetts Board of Registration in Medicine for risk management study.
MMS does not provide nursing credit. To obtain nursing credit, please email after the event.
Patient Safety Congress: Free From Harm

Hosted by IHI/NPSF

May 23-25, 2018

Boston, MA

30 sessions and immersion workshops to provide smarter, safer care

Explore new workshops and sessions including  leadership in a culture of safety, better use technology in dealing with prescriptions and other relevant topics to patient safety.

See the full list

Secure your place today: register for Congress

With Congress being just a little over a month away, sessions are filling up. Register today to secure your place and avoid disappointment.

The 34th Annual Risk Management Conference

Hosted by the Washington Healthcare Risk Management Society

June 01, 2018
7:30 AM to 4:30 PM

Washington Athletic Club
1325 6th Avenue
Seattle, WA 98108

Includes a presentation from Dr. Gallagher, “Communication and Resolution Programs: Lessons learned from the first 100 institutional adopters”

For more information and to register, click here.

Upcoming Trainings

We post upcoming trainings on this page. If none are listed, check back regularly. If you are interested in having us lead a core training specifically at your institution or with a select group of institutions, please contact us.