Training Opportunities

Our core trainings provide healthcare leaders and providers with the skills to launch a CRP in their institution.

We offer trainings throughout the year. Our faculty are the creators and early adopters of CRPs. They bring a combination of intellectual rigor and on-the-ground experience to assist healthcare institutions in successfully adopting CRPs.

  • CRP 101: A one- to two-hour webinar designed to introduce the CRP concept to interested clinicians, healthcare organizations, and liability insurers.
  • CRP Leader Retreat: A two-day intensive, simulation-based training designed to provide organizational teams with an in-depth understanding of the key elements of a CRP and a process for making an informed decision to launch a CRP.

Upcoming Events

The 6th Annual Communication, Apology, and Resolution Forum

Hosted by the Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI)

Tuesday, May 15, 2018

10 a.m. – 2:30 p.m.

Massachusetts Medical Society, 860 Winter Street, Waltham, MA

From our experience implementing the CARe process, we know that watching how others work is one of the best ways to learn. So, this year, MACRMI members will model the delivery of the CARe framework as they present a simulation of the CARe process after an adverse event, along with implementation background and guidance.  Attendees are encouraged to participate in moderated discussion panels following each part of the simulation.

Rick Boothman, JD, Chief Risk Officer at the University of Michigan Health System will also give a reflection on his experience with CRPs, the latest advances, and expectations for the future.
Lunch will be served while we share our latest published data on CARe programs in Massachusetts. MACRMI members will remain available for continued discussions to provide more information about MACRMI and CARe implementation. Please join us for our highly interactive and informative annual event!

This program is FREE and designated for CME & Nursing Credit (details below).

Register online: by May 4th. 

An agenda can be found here.  Registration is first come, first served. For more information, please contact Melinda Van Niel at or visit our website at

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Massachusetts Medical Society and the Massachusetts Alliance for Communication and Resolution Following Medical Injury.  The Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Massachusetts Medical Society designates this live activity for a maximum of 3.75 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.
2.75 credits meet the criteria of the Massachusetts Board of Registration in Medicine for risk management study.
MMS does not provide nursing credit. To obtain nursing credit, please email after the event.

Upcoming Trainings

We post upcoming trainings on this page. If none are listed, check back regularly. If you are interested in having us lead a core training specifically at your institution or with a select group of institutions, please contact us.