Learning Community

The Learning Community is a learning exchange created to support organizations implementing CRPs.

The Learning Community is comprised of quarterly round table shared learning conference calls, instructional webinars, comprehensive issue briefs by nationally-recognized experts, and a digital peer group to support continued conversations and shared learning.

  • Round Tables: Round tables are video conference calls for a cohort of CRP implementers and insurers to exchange implementation experiences, discuss best practices, network, and learn from peers in a collaborative setting. The 2019 cohorts have been set. If you are interested in joining a cohort for next year, please contact us.
  • Webinars: Webinars on trends in the field are delivered by national CRP thought leaders, experts, and peers implementing CRPs. Webinars will be recorded and made available online.
  • Issue Briefs: Issue briefs are deep dives into round table and webinar topics written by subject matter experts and thought leaders. Sign up for our newsletter to receive issue briefs.
  • Digital Peer Group: A user-friendly, web-based discussion forum is under development.

Upcoming Activities

Webinar: The Tort System & CRP

Thursday, July 16, 2020 | 11:00-12:00 PM Pacific (2:00-3:00 PM Eastern)


This webinar will give learners a foundational understanding of the tort system and how it interacts with CRPs.

Learning Objectives

  • Describe the basics of how the tort system operates in a medical error/adverse outcome situation.
  • Describe the basics of how, when, and why CRP, “apology laws,” “mandatory disclosure” laws/requirements, and healthcare licensing systems intersect and/or collide with the tort system.
  • Identify one or two key points to assist risk managers, liability coverage carriers, patient advocates, and physician leaders respectively in navigating these intersections/collisions.


  • Cindy Jacobs, RN, JD