Learning Community

The Learning Community is a learning exchange created to support organizations implementing CRPs.

The Learning Community is comprised of quarterly round table shared learning conference calls, instructional webinars, comprehensive issue briefs by nationally-recognized experts, and a digital peer group to support continued conversations and shared learning.

  • Round Tables: Round tables are video conference calls for a cohort of CRP implementers and insurers to exchange implementation experiences, discuss best practices, network, and learn from peers in a collaborative setting. The 2019 cohorts have been set. If you are interested in joining a cohort for next year, please contact us.
  • Webinars: Webinars on trends in the field are delivered by national CRP thought leaders, experts, and peers implementing CRPs. Webinars will be recorded and made available online.
  • Issue Briefs: Issue briefs are deep dives into round table and webinar topics written by subject matter experts and thought leaders. Sign up for our newsletter to receive issue briefs.
  • Digital Peer Group: A user-friendly, web-based discussion forum is under development.

Upcoming Activities

Webinar -Advancing the CRP Field with the CAI Attorney Alliance

Thursday, March 18, 2021 | 11:00-12:00 PM Pacific (2:00-3:00 PM Eastern)

Learning Objectives

  • Describe the role of attorneys who counsel and represent healthcare systems, healthcare providers, insurers, and patients and families in the CRP process
  • Examine how the traditional role of an attorney following an unplanned clinical outcome might need to shift to better serve client’s interests and everyone involved in healthcare
  • Learn about the goals, work stream, future opportunities, and ways to get involved with the Attorney Alliance


Richard Boothman, JD, Chief Risk Officer at the University of Michigan Health System and Assistant Adjunct Professor in the Department of Surgery at the University of Michigan Medical School

Richard Boothman is a former trial attorney who joined the University of Michigan Health System (UMHS) in 2001 to establish a new approach to unanticipated patient outcomes that prioritized patient safety over traditional claims management practices. This approach is known as the Michigan Model. UMHS’s open and honest approach to patient injuries and its favorable impact on safety and claims has garnered national and international attention from the New England Journal of Medicine to the Wall Street Journal and more. Rick has advised governors and legislators on state and national issues and has played a significant role in initiatives funded by the Agency for Healthcare Research and Quality and the AHA’s HRET.  He serves on the Boards of Directors for the National Patient Safety Foundation and the Michigan Health and Hospital Association’s Keystone Center for Patient Safety & Quality.

Michael J. Severyn, Esq., Regional Vice President-Claims, ProAssurance Companies

Michael J. Severyn, Esq. is regional vice president of Claims at ProAssurance. He has worked at ProAssurance for 23 years and has directly managed and supervised thousands of medical malpractice claims files; more than 1,300 of those cases have gone through jury trials. Prior to joining ProAssurance, Mr. Severyn worked as an attorney in private practice defending MPL claims brought against hospitals, physicians, chiropractors, podiatrists, and nursing homes. He also has experience defending workers compensation and personal injury cases. Mr. Severyn has been an active member of the State Bar of Michigan continually since 1990.

Kyle Sweet, JD, Partner, Sweet Law Firm

Kyle Sweet is an Oklahoma-based defense lawyer represents healthcare providers in catastrophic injury cases around the United States. Kyle teaches in medical schools, dental schools and teaches seminars regularly to healthcare providers on how to avoid litigation by improving quality of care through more effective communication. Kyle is proud to serve on the CAI and looks forward to helping make Communication Resolution Programs the industry standard.