Action Network

The CRP Action Network is a learning exchange created to support organizations implementing CRPs.

The Action Network is comprised of quarterly round table shared learning conference calls, instructional webinars, comprehensive issue briefs by nationally-recognized experts, and a digital peer group to support continued conversations and shared learning.

  • Round Tables: Round tables are video conference calls for a cohort of CRP implementers and insurers to exchange implementation experiences, discuss best practices, network, and learn from peers in a collaborative setting. The 2019 cohorts have been set. If you are interested in joining a cohort for next year, please contact us.
  • Webinars: Webinars on trends in the field are delivered by national CRP thought leaders, experts, and peers implementing CRPs. Webinars will be recorded and made available online.
  • Issue Briefs: Issue briefs are deep dives into round table and webinar topics written by subject matter experts and thought leaders. Sign up for our newsletter to receive issue briefs.
  • Digital Peer Group: A user-friendly, web-based discussion forum is under development.

Upcoming Activities

Webinar: Responding Effectively to Large-Scale Adverse Events

Presented by Dr. Tom Gallagher

Thursday, June 6, 2019 | 12:00-1:00 PM Pacific (3:00-4:00 PM Eastern)

Large-scale adverse events, situations in which a breakdown in care has affected multiple (sometimes thousands) of patients, pose significant challenges for institutions related to responding in ways that inform potentially affected patients without unduly alarming them and managing the follow-up. This webinar will highlight lessons learned from the field around responding effectively to adverse events, as well as key unanswered questions.

By the end of this webinar, participants will be able to:

  1. Describe the diversity of large-scale adverse events, and how responding to these events differs from managing adverse events that affect individual patients;
  2. List the key elements of an effective response to a large-scale adverse events and the tools that are currently available to assist with this process;
  3. Critique an actual large-scale adverse event patient notification letter and press release, and articulate opportunities for improvement in these documents.