Webinar: Responding Effectively to Large-Scale Adverse Events
Presented by Dr. Tom Gallagher
Thursday, June 6, 2019 | 12:00-1:00 PM Pacific (3:00-4:00 PM Eastern)
Large-scale adverse events, situations in which a breakdown in care has affected multiple (sometimes thousands) of patients, pose significant challenges for institutions related to responding in ways that inform potentially affected patients without unduly alarming them and managing the follow-up. This webinar will highlight lessons learned from the field around responding effectively to adverse events, as well as key unanswered questions.
By the end of this webinar, participants will be able to:
- Describe the diversity of large-scale adverse events, and how responding to these events differs from managing adverse events that affect individual patients;
- List the key elements of an effective response to a large-scale adverse events and the tools that are currently available to assist with this process;
- Critique an actual large-scale adverse event patient notification letter and press release, and articulate opportunities for improvement in these documents.