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The authors of this article analyzed how medical mistakes and injuries are correlated with high healthcare costs and poor patient quality. To lower these rates, the authors emphasized the importance of implementing an incident reporting system in healthcare settings. The implementation of these systems involve changing the culture of the workplace, so it promotes learning, flexibility, and blamelessness.



Barach, P., & Small, S. D. (2000). Reporting and preventing medical mishaps: lessons from non-medical near miss reporting systems. BMJ, 320(7237), 759–763.


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