Tools and Resources[ Show all or clear results ]

 

Decription

Joint Commission Journal on Quality and Patient Safety, 2012

A toolkit was developed to help health care organizations implement support programs for clinicians suffering from the emotional impact of errors and adverse events. Based on the best available evidence related to the second victim experience, the toolkit consists of 10 modules, each with a series of specific action steps, references, and exemplars.

Materials

Click here to go to article

How to Develop a Second Victim Support Program: A Toolkit for Health Care Organizations
Pratt, StephenKenney, LindaScott, Susan D.Wu, Albert W. et al.
Joint Commission Journal on Quality and Patient Safety , Volume 38 , Issue 5 , 235 – 240