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Decription

Incident reporting systems do not capture all incidents in hospitals and should be combined with complementary information about diagnostic error and delayed treatment from patient complaints and retrospective chart review.

Citation

De Feijter, Jeantine M., et al. "A comprehensive overview of medical error in hospitals using incident-reporting systems, patient complaints and chart review of inpatient deaths." PloS one 7.2 (2012): e31125.