The Good, The Bad, and The Ugly: Patient Experiences with CRPs
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October 21, 2021
Join the CAI Learning Community for a discussion with patients and families on their experiences following harm within the context of CRPs
Learning Objectives
- Understand what elements are import for patients and families to hear after medical harm
- Compare and contrast patient experiences with and without a Communication and Resolution Program (CRP) following harm
- Explain the importance of a highly reliable CRP for patients and families
Moderator
- Carole Hemmelgarn, MS, MS
Speaker Panel
- Jack and Teresa Gentry
- Naomi Kirtner and Jeff Goldenberg