IHI Virtual Learning Hour: Listening and Speaking Up to Improve Safety


October 29, 2020

Learning Objectives

By the end of this IHI Virtual​ Learning Hour​ you’ll be able to:

  • Describe psychological safety as an essential building block of ensuring speaking up and listening skills
  • Discuss the role of "speaking up climate" within patient safety culture
  • Explain key barriers to and facilitators of speaking up and listening when navigating power hierarchy
  • Apply speaking up and listening skills to real-life scenarios where power hierarchy is at play

This IHI Virtual Learning Hour is approved for 1 Continuing Education Credit for physicians, pharmacists,​ nursing and CPPS recertification.

Speakers
  • Sigall Bell, MD, Director of Patient Safety and Discovery at OpenNotes and Associate Professor of Medicine at Harvard Medical School
  • Sara Kim, PhD, Associate Dean for Educational Quality Improvement, School of Medicine, University of Washington
  • Eric J. Thomas, M.D., M.P.H., Professor of Medicine and Associate Dean for Healthcare Quality at the McGovern Medical School at the University of Texas Health Science Center at Houston
Moderator
  • Jessica Behrhorst, MPH, CPPS, CPQH, CPHRM, Senior Director, Patient Safety at IHI
Register Here
  • Registration is free for IHI Premium and Premium Plus members and $99 at regular price

Registration

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